وظائف مهندسين وفنيين لدى شركة متخصصة – مرحب بحديثي التخرج

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IT support

Education and certifications:

• A bachelor’s degree in computer science, information technology
• Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA).

Technical knowledge:

• A strong understanding of computer hardware, operating systems (e.g., Windows, Linux), and In depth knowledge of network (LAN, WAN, VPN )
• Familiarity with troubleshooting software, remote desktop tools and troubleshooting tools
• Installing new software and Installing new hardware (servers, computer workstations, etc.)

Required skills:

• Problem-solving skills: identifying and resolving technical issues. Strong analytical and critical thinking skills to diagnose problems and develop effective solutions.
• Customer service orientation: working closely with end-users and providing assistance. Patience, empathy, and a customer-focused mindset.
• Time management and multitasking: Deal with multiple tasks and prioritize them bas